Systems Engineer-Network Architecture-Remote

Remote, Canada, Europe, USA

Tucows (NASDAQ:TCX, TSX:TC) is possibly the biggest Internet company you’ve never heard of. We started as a simple shareware site in 1993 and have grown into a stable of businesses; mobile, internet and domains.


We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the internet!

Today, close to a thousand people work in over 16 countries to help us make the Internet better. If this sounds exciting to you, join the herd!

About the Opportunity:

As a Systems Engineer in the Network Architecture team, you will play a major role in automating our infrastructure, development processes and tools. You’ll be part of a growing team that is building our next generation fiber platform. The platform offers a robust API for provisioning and managing hardware on our fiber network and integrates with many other services and tools that power our business. These capabilities allow us to differentiate and scale our Ting business.

Ideally, you have notable experience with systems automation tools like Salt or Ansible. You develop, test, administer, deploy, and maintain and monitor our infrastructure. You are open to giving and receiving feedback, participating in peer reviews and design discussions.

What you’ll be doing:

  • Enhancing our monitoring systems to enable the best customer service experience.
  • Writing and maintaining Salt recipes for new applications.
  • Deploying infrastructure that serves thousands of households and businesses.
  • Debugging issues with our DNS, DHCP, radius and monitoring platforms.

Key skills and experience:

  • Bachelor degree in Computer Science, Software Engineering or equivalent work experience
  • 3+ years of experience as a systems engineer
  • Affinity with networking and a good understanding of protocols like DHCP and DNS.
  • Experience automating virtual machine deployments with Salt
  • Extensive linux knowledge, preferably Debian Linux
  • Experience with maintaining Proxmox clusters
  • Experience with Continuous Integration concepts and tools
  • Good communication skills, both verbal and written
  • Will be required to be part of an on-call rotation

Nice to have:

  • Experience building integrations with 3rd party systems
  • Experience with programming languages like Python or scripting languages like Bash
  • Experience working in an agile environment
  • Exposure to multiple programming languages
  • Knowledge of fiber networks a plus


Want to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.

We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Learn more about Tucows, our culture and employee benefits on our site here.


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