Sr Strategic Sourcing and Vendor Manager - Remote

Raleigh, NC

Ting Internet is a leading fiber Internet provider in the United States, delivering future-proof internet in over a dozen Ting Towns across the country.

We are rapidly growing our footprint, and with a national focus on better infrastructure, we don’t expect to slow down anytime soon!

As part of Tucows (NASDAQ:TCX, TSX:TC), Ting is backed by outstanding resources and talent. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the internet!

The work we do genuinely changes lives. If this sounds exciting, we’d love to hear from you!

Role description

As the Senior Strategic Sourcing and Vendor Manager for Ting Internet you will lead and support the development, implementation and management of material and vendor strategies to provide Ting Internet fiber network with best-in-class cost, flexibility and unmatched delivery and availability performance. The ideal candidate will be working closely with Engineering, Finance, and our Field teams, and communicate and lead materials sourcing in support of the various build strategies across our growing footprint. They will also negotiate pricing with an overall focus on maintaining long term partner relationships and handling total costs of ownership.

Major duties and responsibilities

Actively and consistently support all efforts to simplify and improve the customer experience through robust supplier relationships and predictable parts supply.

Strategic Sourcing and Negotiation

  • Lead and coordinate all efforts to survey, audit, assess and qualify new suppliers.
  • Partner with Ting Networks team to coordinate suppliers and review supplier technology and services roadmaps.
  • Identify key benchmark suppliers in RFx efforts. Partner to identify evaluation criteria, expected bid price ranges, and provide relevant data back to the internal Networks team.
  • Lead the business negotiation process with internal partners and suppliers.
  • Assist with contract negotiations and closure on contract, including: develop negotiation approach, fallback positions, acceptable terms and conditions through to closure.
  • Own and lead the supplier interface for all RFI, RFP and RFQ services.
  • Identify, qualify and formalize which suppliers are on Ting Internet’s preferred supplier list. .

Vendor Performance Management

  • Measure, manage and improve supplier actual performance against negotiated SLA.
  • Own and provide industry and actual unit and service cost data which feeds into the rest of the business.
  • Drive continual improvement of productivity through weekly vendor sync meetings and quarterly business reviews (QBR)
  • Measure, report and update cost productivity as a function of market pricing.
  • Lead the measuring of supplier performance, root causing issues, and driving improved performance.

Willing to travel up to 10% of the time and work across various time zones. Otherwise the position is 90% remote work.

Experience and qualifications

  • Strong verbal and written communication skills
  • Experience drafting RFxs and scopes of work strongly preferred
  • Demonstrated experience negotiating pricing, quality, and delivery terms with vendors
  • Ability to balance multiple projects and tasks, make decisions and tackle problems while working under pressure
  • Ability to supervise and motivate others
  • High level of comfort with electronic component sourcing, tracking and strategy
  • Organizational and strategic agility
  • 5+ years material or vendor sourcing experience
  • 5+ years demonstrated experience with project management and/or complex negotiations
  • Demonstrated history of vendor performance management and accountability

Education

  • Bachelor's degree in business, finance or related field, or equivalent experience preferred
  • Industry and vendor specific knowledge is preferred

Want to know more about what we stand for? At Ting and Tucows we care about protecting the open Internet, narrowing digital divide, and supporting fairness and equality.

We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Learn more about Tucows, our culture and employee benefits on our site here.

Want to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.

We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Learn more about Tucows, our culture and employee benefits on our site here.

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