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System Engineer- Linux -Remote

Remote, Toronto, ON

Tucows (NASDAQ:TCX, TSX:TC) is on a mission to make the Internet better by providing people everywhere with online access to be empowered to make individual contributions. As a company, we embrace a people-first philosophy that is rooted in respect, trust, and understanding to encourage freedom, inspire innovation, and promote inclusivity; creating an environment for everyone to thrive!

Tucows has been working on the Internet since the days when people unironically called it the Information Superhighway. We are a 25-year-old global start-up embracing agility and creativity in order to continually seize opportunity for growth. We have evolved from a start-up domain service provider to becoming the second-largest domain wholesaler in the world while expanding our business with Ting, an Internet services company partnering with towns and cities to change what customers expect from their Internet Service Provider. We are building fiber networks across the US and have already launched Gigabit speed service in Maryland, Virginia, North Carolina, Colorado, Idaho and California, laying the groundwork for rapid scale.

Our growth has been incredible, smart, and measured, built on a solid technical and financial foundation. We have doubled our workforce in the last 4 years and continue in rapid expansion mode, providing services to millions of customers around the world.

About the Opportunity

As a Systems Engineer you are an experienced professional responsible for day-to-day operations, including migrating production systems into new architectures, and achieving this while taking advantage of the latest methodologies and tools. The incumbent will be part of a highly talented, growing team and work in a dynamic environment with multiple (development) teams where you challenge and propose creative and effective solutions to tackle operational engineering problems while helping to ensure the operational excellence of our platforms is maintained.

Act as an integral part of an enthusiastic, growing team of Operational Engineers

  • Continuously unblock different teams in the company providing Ops services
  • Write code to automate routine Operations’ tasks
  • Build, automate & deploy operational infrastructure onto our Cloud environments
  • Mentor and assist team members to keep up with current technologies
  • Learn and grow your skills even further and extend them among teams

Knowledge Skills and Abilities:

  • Your interdisciplinary approach allows you to easily navigate through Windows and Unix based Operating Systems
  • Experience managing and working in Cloud environments, knowledge of OpenStack is a plus
  • Consistent use of metrics, and logging as a whole, to solve the more complex problems by measuring and analyzing the results
  • Solid experience managing soft and hardware load balancers, cloud native edge routers, and API gateways
  • Experience with the HashiCorp stack (Consul / Vault / Nomad / Terraform)
  • Willingness to share knowledge and act as a mentor to colleagues
  • Excellent written and verbal communication skills
  • Demonstrated collaborative approach to work, enjoy being part of a team and have excellent interpersonal and listening skills.


  • Have a proven track record as an intermediate or senior systems engineer with 5+ years of experience in this field
  • Very strong Linux and Unix fundamentals, server automation, scripting, networking and security
  • Very strong Windows Operating System fundamentals, knowledge of SCCM is a plus
  • Understand configuration management from the ground up; you have built long lasting reproducible environment infrastructure that withstand time using IaC & Configuration Management tools like Saltstack & Ansible
  • Have substantive experience managing containerized systems such as Docker and management systems like Nomad or Kubernetes


We believe diversity drives innovation. We are committed to inclusion across race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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