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Groopz 2.0
This program lets you monitor your Web site in real time through the Groopz Operator program.
You can contact a Web site visitor and retrieve detailed user information (including their path through your site, their browser, their IP address, and offer sales assistance with a one-to-one instant messaging interface).
Additionally, the program allows you to offer fully functional reactive customer support. Visitors to your Web site can request live assistance by simply clicking on the "Live Help" button on your Web site, and you will be paged and alerted to their request for assistance.
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